How can we help?
Pick the topic closest to what’s going on. Each one opens the answer, or your email app with the subject already filled in.
Type to filter. Nothing leaves this page.
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Can’t sign in on a new device
Two devices at a time, with a 7‑day cooldown between changes.
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Subscription & billing
The App Store or Google Play handles payment, renewal and receipts.
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Delete my account
In the app: Account → Account settings → Delete account.
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Report a bug
The email opens with a short template: device, OS, app version, steps.
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Booking problems
The guide lists every reason a class won’t let you book.
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Feedback & ideas
Tell us what you’d change, or what you wish Showup had.
- No topic matches that word. Try another, or email us about anything at all. Email us
Something else?
Write to us about anything the topics above don’t cover.